The Indo Western Closet (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website https://theindowesterncloset.co.za and related services.
We may collect and process the following personal information when you use our website or place an order:
Full name
Contact details (email address, phone number, delivery address)
Payment and billing information (processed securely through trusted third-party gateways)
Order history and preferences
Technical information (IP address, browser type, device information, cookies)
Your information is used only for legitimate business purposes, including:
Processing and fulfilling your orders
Communicating with you regarding purchases, deliveries, or customer service queries
Improving our website, services, and product offerings
Complying with legal and regulatory requirements
Preventing fraud and ensuring secure transactions
We will never sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
With courier and logistics providers to deliver your orders
With trusted third-party payment processors for secure transactions
Where required by law, regulation, or legal proceedings
To protect our rights, property, or the safety of others
We implement reasonable and appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
All online payments are processed securely through trusted payment gateways. We do not store or have access to your card details.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may disable cookies through your browser settings, but certain site features may not function correctly without them.
As a data subject under South African law, you have the right to:
Access and request a copy of the personal information we hold about you
Request corrections to your personal information if inaccurate
Request deletion of your personal data (subject to legal and contractual obligations)
Withdraw consent to data processing where applicable
Lodge a complaint with the Information Regulator (South Africa)
We retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, or as required by law.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
For questions, concerns, or requests regarding your personal information, please contact us:
Email: info@theindowesterncloset.co.za
Website: https://theindowesterncloset.co.za
